What are the specific roles of CLBC facilitators and analysts?

Facilitators work in CLBC Community Planning and Development offices, and are the primary contact for self-advocates and their families. Self-advocates and families can call facilitators for questions, concerns or for advice.

A Facilitator can work directly with eligible adults and their families to provide:

  • Information about accessing CLBC funded supports and recording requests for service
  • Information about CLBC funded supports and services
  • Help to develop, implement and change support plans
  • Assistance accessing informal community supports like social groups, interest clubs or sports teams
  • Support for accessing generic supports like college or community recreation centre programs
  • Assistance mediating and resolving problems
  • Support in crisis situations
  • Help to develop informal support networks in community
  • Support coordinating services

Facilitators provide information about eligibility criteria and review documentation to confirm eligibility.
Facilitators also provide information about the role of CLBC and other agencies and the roles of CLBC staff.

Analysts work in Quality Services Offices.  They work with service providers and monitor service quality and contracts. Analysts also review the individual support plans completed by facilitators, make decisions about how much funding can be provided and work with facilitators to implement appropriate CLBC funded supports and services for self-advocates and families.

Analysts:

  • Make sure that there are suitable safeguards (networks) in place to help keep adults with disabilities safe from harm.
  • Work with adults with disabilities, their families, and service providers to help them be able to cope if there is a crisis.
  • Develop and manage the service provider’s contracts.
  • Monitor and evaluate the service provider’s contracts to make sure they are doing what they are contracted to do.
  • Work with service providers if needed to change service provision to better meet the needs of an adult with a disability and their family.

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