Prevention and Reporting of Critical Incidents

June 2009 — A critical incident is a serious or unusual event that an adult receiving services funded by CLBC is involved in. The “Critical Incidents” policy provides information about the prevention, reporting, review and follow-up of critical incidents. It outlines the roles and responsibilities of CLBC staff and contracted service providers.  The guide for service providers, “Critical Incidents:  Service Provider Requirements”, reviews reporting expectations. The CLBC “Critical Incident Report” form is used by unlicensed homes, community inclusion activities, and for licensed homes when the incident is not reportable to Community Care Licensing.

Critical Incidents Policy (188KB pdf)
Critical Incidents: Service Provider Requirements (115KB pdf)
Critical Incidents Report (60KB pdf)