Other Relevant Policies

Interim Policy Guidance during COVID-19: To respond to changing needs during the COVID-19 pandemic, CLBC has developed interim guidance documents for temporary exceptions or updates to a number of policies for CLBC staff, individuals, families and service providers to follow. Click here to find all interim guidance documents(The guidance documents are also posted with the relevant policies below).

In this section of the website you can read CLBC Quality Assurance, Privacy and Organizational policies.

Click here to read policies that explain how CLBC and its staff work with individuals and families to provide supports.


Quality Assurance Policies

Adult Guardianship and CLBC

Bathing Guidelines Policy

Behaviour Support and Safety Planning Policy

Complaints Resolution Policy

Criminal Record Check Policy: Service Delivery

Critical Incidents Policy

End-of-Life Policy

External Reviews Policy

Legal Requirement Policy


Monitoring of CLBC-Contracted Home Sharing Providers Policy

Role of Formal and Informal Representatives Policy

Respite Guidelines Policy

Standards for Home Sharing Policy

Travel Outside of BC with CLBC-Funded Services Policy

Privacy Policies

Access to Personal Information for Research Purposes Policy

Confidentiality and Information Sharing Policy

Information Incidents including Privacy Breaches Policy

Organizational Privacy Policy

Protection of Information Policy

Right to Access Personal Information Policy

Organizational Policies

Conflict of Interest Policy – Employees

Funding for Housing Costs Policy

Theft, Fraud and Corruption Policy