In this section of the website you can read CLBC Quality Assurance, Privacy and Organizational policies.
Click here to read policies that explain how CLBC and its staff work with individuals and families to provide supports.
Click here to find all COVID-19 interim guidance documents.
Quality Assurance Policies
Adult Guardianship and CLBC
Bathing Guidelines Policy
Behaviour Support and Safety Planning Policy
Complaints Resolution Policy
Criminal Record Check Policy: Service Delivery
Critical Incidents Policy
External Reviews Policy
Legal Requirement Policy
Role of Formal and Informal Representatives Policy
Standards for Home Sharing Policy
Supports to Shared Living Policy
Travel Outside of BC with CLBC-Funded Services Policy
Access to Personal Information for Research Purposes Policy
Confidentiality and Information Sharing Policy
Information Incidents including Privacy Breaches Policy
Protection of Information Policy
Right to Access Personal Information Policy
Conflict of Interest Policy – Employees
Funding for Housing Costs Policy
Theft, Fraud and Corruption Policy