As a home sharing provider, you are an important part of a huge network. The support you provide on a daily basis is one of the reasons this is the fastest growing residential option in the province and is responsible for helping achieve our collective vision of good lives in welcoming communities. We couldn’t do it without you!
This page is designed just for you so check back regularly. We will use this site to ensure that you have access to important resources and up-to-date information.
Terms and Conditions
CLBC has developed new contract documents that will replace the existing Client Service Agreement (CSA) and Component Services Schedule (CSS). The new contract documents are comprised of three key elements that together make up the complete agreement between CLBC and service providers:
- Contract: defining the services being acquired and their payment
- Terms and Conditions: defining the relationship between CLBC and the service provider and each party’s contractual obligations
- Schedules to Terms and Conditions: a component of the Terms and Conditions primarily governing quality and reporting requirements.
The Terms and Conditions and the Schedules to the Terms and Conditions have been standardized and will not vary from contract to contract.
- Addendum – Deferred implementation of privacy training requirements
- Addendum – Deferred implementation of Section 5.4
In April 2007, CLBC adopted a set of standards for home sharing to ensure that individuals who choose this option receive consistent and high quality support. The standards clarify the roles and responsibilities of home sharing providers and allow those who are responsible for monitoring home sharing arrangements to assess whether contractors are meeting established standards. CLBC uses two tools to formally monitor home sharing situations: a Health and Safety Checklist and a comprehensive Monitoring Tool. Agencies use similar tools.
- Standards for Home Sharing
- Monitoring Tool for Home Sharing
- Health and Safety Checklist for Home Sharing
As a home sharing provider, you are required to complete certain reports. These are four of the most commonly required forms:
- Critical Incident Report
- Quality of Life Report
- Occurrence-Based Report: Direct Home Sharing
- Periodic Report: Direct Home Sharing
If you have questions about how and when to submit these reports, please get in touch with the CLBC Office in your region.
If you need to contact Community Living BC about an emergency situation outside of general office hours (8:30am to 4:30pm, Monday to Friday), call your nearest CLBC office (find contact information here) to hear a recorded message with local Ministry of Children and Family Development (MCFD) after hours emergency contact information.
If you are unable to get your local after hours contact information, you can call MCFD’s toll free after hours phone line at: 1-800-663-9122
Policies are clearly-written rules that define the expectations CLBC has of home sharing providers in specific situations. They guide the practice of our own staff and interact with established standards and identified contract outcomes to ensure the home sharing arrangement is positive for the individual and the home sharing provider. The following policies govern CLBC practice:
- Bathing Guidelines Policy
- Behaviour Support and Safety Planning Policy
- Criminal Record Check Policy: Service Delivery
- Critical Incidents Policy
- Individual Financial Payment Policy: Residential Services
- Monitoring of CLBC-Contracted Home Sharing Providers Policy
- Respite Guidelines Policy
- Service Provision by Family Members Policy
- Standards for Home Sharing Policy
- Travel Outside of BC with CLBC-Funded Services Policy
- Travel Outside of BC – Q&A for Contracted Service Providers
Handbook for Home Sharing Providers
The purpose of this handbook is to ensure that home sharing providers clearly understand their roles and responsibilities. The handbook reviews important standards and policies that have been endorsed by CLBC. It also provides an overview of successful practices within the field and shares resources that promote the longevity of home sharing relationships.
The link below will be of interest to those home sharing providers who want to learn how to prepare for an emergency. The site is sponsored by the Government of Canada and includes valuable information about knowing the risks, making a plan, and developing an emergency kit.
The Disability Alliance of BC has been working collaboratively with a broad network of organizations and people with disabilities to build relationships with the emergency management sector. The link below includes information and resources that will be of interest to home sharing providers.
The Provincial Ministry of Health provides a number of toll-free information lines as part of its commitment to quality service. The link below provides a list of the numbers available as well as a brief description of the services offered by each of these resources.