Important Service Updates

Check this page regularly. CLBC will post updates.

If you are a CLBC Service Provider and do not currently receive these info bulletins by email, please send an email to to be added to the distribution list.

Update from the Provincial PPE Supply Hub – Published September 17

Update on B.C. Temporary Pandemic Pay (TPP) Program Claim Process – Published September 14

Frequently Asked Questions (FAQs) on the TPP Program

Monthly Service Provider Community of Practice Sessions – Published September 4

Join the CLBC and BC CEO Network teleconference panel discussion on responding to COVID incidents in Fall 2020 – Published September 2

Steps to take when responding to COVID incidents this fall – Published September 1

Message for Service Providers

Message for Direct Funded Home Sharing Providers

Quick Reference Guide for Home Sharing Providers

Update on B.C. Temporary Pandemic Pay (TPP) Program Claim Process – Published August 17

Sample Claim Form and Invoice

FAQs about the B.C. TPP Program

PPE available for purchase through Provincial COVID-19 Supply Hub – Published August 7

Update on B.C. Temporary Pandemic Pay (TPP) Program – Published July 24

Virtual Art Program & Regional Community Of Practice Sessions Extended – Published July 16

Reminder about full staff deployment and emergency funding – Published June 26

Service Level Reporting during COVID-19 (Information for service providers who are required to do Service Level Reporting)Published June 17

Important Information: Interim Guidance for First Aid Certification during COVID-19Published June 10

Share Your Stage 2 Experiences & Questions with Other Agencies and CLBC at Regional Communities of Practice Sessions (for agencies who serve multiple people)Published June 10

Information about temporary pandemic pay for front-line community living employees – Published June 5

Join a CLBC Webinar to Learn About Stage 2 Recovery – June 5 or 8Published June 3

Important Information on CLBC’s COVID-19 Stage 2 Recovery – Published May 29:

CLBC Update on Hospital Visits – Published May 20

CLBC Update on COVID-19 Recovery Planning – Published May 13

Interim guidance on Critical Incident Reporting Published April 28

News Release – Emergency Supports For Home Share, Support Service Providers – Published April 21

Reporting COVID-19 Incidents After Hours  Published April 9

Interim guidance from Provincial Health Officer to Social Service Providers for the prevention and control of COVID-19 in their facilities – Published April 5

Further adaptations recommended by the Office of the Provincial Health Officer Published April 1

Guidance on the use of video conferencing services by service providers Published March 30

Update for Service Providers on CLBC projects Published March 27

Update from CLBC and the Office of the Provincial Health Officer Published March 24

For Home Sharing Providers: Update on COVID-19 Published March 23

Update on adjusting services to keep people safe but still supported Published March 20

Update on the Provincial Health Officer’s direction to not suspend services Published March 19

Letter to the social service sector from the B.C.’s Provincial Health Officer regarding COVID-19 Published March 18

Update on clarification of continuity of day program services Published March 18

Update to Service Providers on continuity of services such as day programs Published March 17

Update to Service Providers on COVID-19 Published March 16

Update to Service Providers on COVID-19 Published March 6