Important Service Updates

Check this page regularly. CLBC will post updates.

If you are a CLBC Service Provider and do not currently receive these info bulletins by email, please send an email to CLBCInfo@gov.bc.ca to be added to the distribution list.

CLBC is also sharing answers to questions received from service providers here and will be updating that page as new questions are addressed.

Updates:

Updated COVID-19 vaccination requirement –  Published February 26, 2024


Clarification: Use of masks in CLBC funded licensed staff homes –  Published November 27, 2023


Fall COVID Memo for CLBC Service Providers –  Published October 13, 2023


PHO COVID vaccination order remains in place for CLBC funded services –  Published March 16, 2023


Service Level Offset Extension – April 2022 to March 2023 –  Published January 11, 2023


Join CLBC’s April 7 COVID-19 MS Teams update for service providers and home sharing providers – Published March 31, 2022


Considerations for CLBC service providers as B.C. eases COVID-19 restrictions  Published March 17, 2022


Revised CLBC Interim Guidance on COVID Critical Incident Reporting Published March 7, 2022


Join CLBC’s Feb. 24 COVID-19 MS Teams update for service providers and home sharing providers Published February 16, 2022


Join the Feb. 3 feedback session on CLBC’s Emergency Support / Respite Solutions project  Published January 25, 2022


Information on leaves of absence related to PHO Order –  Published January 20, 2022


Join CLBC’s Jan. 20 COVID-19 telephone update for service providers and home sharing providers Published January 13, 2022


Planning for Omicron: January 7 call to support CLBC funded service providers Published January 5, 2022


Clarification on visitors in group homes during PHO restrictions Published December 20, 2021


CLBC policy on new PHO vaccination Order for service providers  Published November 24, 2021


Info For CLBC Service Providers About Temporary Emergency Fuel Measures  Published November 22, 2021


New PHO Order for CLBC service providers about COVID vaccinations Published November 19, 2021

(Further information along with an email address to send questions will be added to our website here by end of day Tuesday, November 23)


CLBC clarification on PHO vaccination Order for hospital and community care – Published October 20, 2021


Join CLBC’s Oct. 25 COVID-19 telephone update for service providers and home sharing providers – Published October 19, 2021


Nearly everyone able to safely receive COVID-19 vaccines – Published October 4, 2021


Join CLBC’s September 21 COVID-19 telephone update for service providers and home sharing providersPublished September 13, 2021


Update on COVID-19 vaccination requirementsPublished September 13, 2021


An update to help service providers prepare for SeptemberPublished August 27, 2021


Clarification on PHO order for long-term care home mandatory vaccinationsPublished August 19, 2021


An important message from Dr. Bonnie Henry and self advocates: You can too! Published July 26, 2021


B.C. moves to Step 3 of Restart Plan – Published July 6, 2021


Invite your staff to our COVID-19 telephone update with Minister Simons and Dr. Bonnie Henry – Published June 22, 2021


CORRECTION – The original email version of this message included an incorrect phone number for the BC Government Get Vaccinated system. The correct number, 1-833-838-2323, is now included in the message below.

Update on COVID-19 vaccinations and information on second dosesPublished May 28, 2021


Monthly Service Provider Community of Practice SessionsPublished May 20, 2021


Expedited Criminal Record Check Process offered to CLBC Service Providers – Published May 13, 2021


Join CLBC’s April 26 COVID-19 telephone update for service providers and home sharing providers – Published April 20, 2021


Monthly Service Provider Community of Practice SessionsPublished April 14, 2021


Important update on COVID-19 vaccinations for individuals eligible for CLBC – Published April 9, 2021


Information on COVID-19 vaccinations for individuals eligible for CLBCPublished March 26, 2021


Join CLBC’s April 1 COVID-19 telephone update for service providers and home sharing providersPublished March 25, 2021


COVID-19 Service Level Offset Process – Published March 17, 2021

As of March 2021, CLBC service providers required to complete Service Level Reporting received COVID-19 Service Level Offset Process materials to prepare them to complete (as appropriate) a Service Level Offset Report form they will receive from CLBC Finance in late March / early April.


Temporary Personal Protective Equipment (PPE) initiative expires March 24, 2021Published March 15, 2021


Monthly Service Provider Community of Practice Sessions – March 2021 – Published March 10, 2021


Information to prepare for COVID-19 vaccinations – Published February 25, 2021


B.C. Public Health guidance on masks for CLBC service providers – Published February 19, 2021


Updated guidance on Critical Incident Reporting  – Published January 27, 2021


Join CLBC’s Jan. 26 COVID-19 telephone update for service providers and home sharing providers – Published January 20, 2021


New grant to help individuals with disabilities return to workforce – Published January 18, 2021

The Province has dedicated $9.7 million to a grant program CLBC employment service providers can apply to supplement employment support services to assist about 1,100 people with disabilities who lost their jobs during COVID-19, to prepare them to re-enter the workforce. Applications are through Inclusion BC and are open from January 25 – February 15, 2021.


Join CLBC’s Dec. 8 COVID-19 teleconference call plus a special award presentationPublished December 3, 2020


Send us your COVID-related questions for Dec 8 call and remember these resources – Published December 1, 2020


Next CLBC Service Provider call scheduled For December 8 – Published November 25, 2020


Update regarding CLBC Service Monitoring during the COVID Pandemic – Published November 17, 2020


CLBC funded services in Lower Mainland unaffected by November 7 PHO orders  – Published November 9, 2020


Join CLBC’s October 26 teleconference COVID-19 update for service providers and home sharing providers – Published October 21, 2020


Monthly Service Provider Community of Practice Sessions – October 2020 – Published October 8, 2020


Update from the Provincial PPE Supply Hub – Published September 17, 2020


Monthly Service Provider Community of Practice Sessions – Published September 4, 2020


Steps to take when responding to COVID incidents this fall – Published September 1, 2020

Message for Service Providers

Message for Direct Funded Home Sharing Providers

Quick Reference Guide for Home Sharing Providers


PPE available for purchase through Provincial COVID-19 Supply Hub – Published August 7, 2020


Virtual Art Program & Regional Community Of Practice Sessions Extended – Published July 16, 2020


Reminder about full staff deployment and emergency funding – Published June 26, 2020


Service Level Reporting during COVID-19 (Information for service providers who are required to do Service Level Reporting)Published June 17, 2020


Important Information: Interim Guidance for First Aid Certification during COVID-19Published June 10, 2020


Share Your Stage 2 Experiences & Questions with Other Agencies and CLBC at Regional Communities of Practice Sessions (for agencies who serve multiple people)Published June 10, 2020


 

Join a CLBC Webinar to Learn About Stage 2 Recovery – June 5 or 8Published June 3, 2020


Important Information on CLBC’s COVID-19 Stage 2 Recovery – Published May 29, 2020:


CLBC Update on Hospital Visits – Published May 20, 2020


CLBC Update on COVID-19 Recovery Planning – Published May 13, 2020


Interim guidance on Critical Incident Reporting Published April 28, 2020


 

Reporting COVID-19 Incidents After Hours  Published April 9, 2020


Interim guidance from Provincial Health Officer to Social Service Providers for the prevention and control of COVID-19 in their facilities – Published April 5, 2020


Further adaptations recommended by the Office of the Provincial Health Officer Published April 1, 2020


Guidance on the use of video conferencing services by service providers Published March 30, 2020


Update for Service Providers on CLBC projects Published March 27, 2020


Update from CLBC and the Office of the Provincial Health Officer Published March 24, 2020


For Home Sharing Providers: Update on COVID-19 Published March 23, 2020


Update on adjusting services to keep people safe but still supported Published March 20, 2020


Update on the Provincial Health Officer’s direction to not suspend services Published March 19, 2020


Letter to the social service sector from the B.C.’s Provincial Health Officer regarding COVID-19 Published March 18, 2020


Update on clarification of continuity of day program services Published March 18, 2020


Update to Service Providers on continuity of services such as day programs Published March 17, 2020


Update to Service Providers on COVID-19 Published March 16, 2020


Update to Service Providers on COVID-19 Published March 6, 2020