Service Provider Readiness
Community of Practice
Each month, interested service providers will be invited to gather virtually to hear about the L.I.F.E. service through a community of practice.
This will be about more than just attending and listening. Through the community of practice, service providers, as well as the people they support and their families, will have the opportunity to move through a series of L.I.F.E. Learning Experiences and take away activities we call Quests. These practical activities are aimed at strengthening awareness of and readiness to deliver the L.I.F.E service in communities.
Along with the community of practice, L.I.F.E. Learning Experiences and Quests, interested service providers may access organization-specific coaching from the L.I.F.E. Service Animator, Maggie Vilvang. Coaching can occur virtually or in-person.
L.I.F.E. Learning Experience and Practice Quest Calendar
All sessions are 1 hour and 30 minutes long. Click each L.I.F.E. Learning Experience below to find the full details.
To register for the community of practice sessions, please email Maggie Vilvang at: maggievilvang@gmail.com.
You may register for as many sessions as you like with a single email. Maggie will send the session link to all participants.
The Snapshot - 2023 Date to be Determined
An overview from key principles to defining characteristics.
Practice Quest:
Creating a Principle Inventory. Identifying your service principles and how they line up with the L.I.F.E. service.
Definitely Different - 2023 Date to be Determined
A deep dive into what makes the L.I.F.E. service different from community inclusion services.
Content will include:
- Contracting – global and variable funding vs. global and pooling assigned hours
- The ebb and flow of service hours vs standard and on-going service hours
- Service when you and where you need it, not when you don’t vs pre-scheduled hours and locations
- The personal planning/evaluation cycle of continual improvement vs annual goal setting
Practice Quest:
Comparative service journey mapping.
Taking Stock - 2023 Date to be Determined
An exploration to understand the conditions that exist within organization that set it in good stead to offer the L.I.F.E. service, and those conditions that require minor and major renovation. This effort will be undertaken through the introduction and application of a number of research and reflections tools.
Practice Quest:
A set of research and reflection tools to guide each organization’s exploration into the conditions that exists within their agency related to the future delivery of the L.I.F.E. service.
Charting the Course - 2023 Date to be Determined
With the knowledge in hand of where and how the organization needs to focus their preparation efforts, service providers will be supported to make a plan that details the actions they will take along the way.
Practice Quest:
Map your intended journey, highlighting the intended experience of individual service users and the organizational components to be built or refreshed in order to make the journey a success.
Targeted Learning & Awareness Building - 2023 Date to be Determined
These sessions include practices that enrich organizational culture; awareness building and communication strategies; the incorporation of User Driven Design methodologies; the revision of policy and creation of procedure; personal planning processes; human resource materials such as descriptions of staff and supervisory roles; performance expectations and measures; recruitment strategies; building accountability and reporting frameworks; and managing relationships with families and individuals as you move closer toward the delivery of the L.I.F.E. service and beyond.
Specific session topics will correspond with participating service provider’s needs as identified through ‘Charting the Course.’
Practice Quest:
Designing, developing and trialing organizational tools, props and processes.
Development Phase - 2023 Date to be Determined
For organizations who have been awarded a L.I.F.E. service contract.
Building Awareness: Designing props, understanding various roles, preparing your scripts, and identifying and staging your settings, all with an aim to deepen the organization’s, individuals’ and families’ awareness of the L.I.F.E. service, and of course to spark curiosity and engagement.
Practice Quest:
Design and implement a strategy to launch the L.I.F.E. service within your organization.
Dates:
Specific dates and times are currently being determined and will posted on this page as soon as they are confirmed.
