Service providers are required to report to CLBC on the quantity of services delivered, known as service levels. The documents below provide information and guidance on service level reporting.
- Service Level Summary Report – The report included at this link is not to be used for submission to CLBC. Shortly after the reporting period end of a contract, CLBC will email service providers a partially completed Service Level Summary Report. Service providers are requested to fill in and submit the report that is attached to the email.
- Service Level Details Report
- Guidance to Service Providers for Service Level Reporting – The purpose of this guidance document is to provide information to service providers about service level reporting and the use of the service level report forms.