Service Level Report Forms

Service providers are required to report to CLBC on the quantity of services delivered, known as service levels. The documents below provide information and guidance on service level reporting.

  • Service Level Summary Report – The report included at this link is not to be used for submission to CLBC. Shortly after the reporting period end of a contract, CLBC will email service providers a partially completed Service Level Summary Report. Service providers are requested to fill in and submit the report that is attached to the email.
  • Service Level Details Report
  • Guidance to Service Providers for Service Level Reporting – The purpose of this guidance document is to provide information to service providers about service level reporting and the use of the service level report forms.