Service Level Reporting

Service Providers are required to report Service Levels to Community Living British Columbia as set out in Schedule D: Reporting of the Service Terms and Conditions for Contracts Between Community Living British Columbia and Service Providers.  

Please note: other information about Service Levels is also added to this page as required.

  • Service Level Reporting: Guidance for Service Providers (Updated September 2023) – The guidance includes instruction on automation of Service Level Reports for My Workspace contracts, and clarifies roles, responsibilities and what can and cannot be included in Service Level Reports.