Your Main Contact: A CLBC Facilitator
Your main contact at CLBC will be a facilitator who can confirm if you are eligible and is part of a team that welcomes you to the organization.
The Welcome and Planning Process
Once you have been confirmed eligible, a facilitator will provide information about CLBC and help you explore CLBC and community services that can support your goals.
Attend the CLBC Welcome Workshop series
CLBC’s new Welcome Workshops begin in Fall of 2018.
Connecting to Community Supports
CLBC can support you to find ways to share your strengths and connect with your community in ways that make sense for you.
Requesting or Changing a CLBC Service
Learn about the steps for requesting CLBC services, or, if you are already receive services, learn about changing your current services.
The Individualized Funding Option
Individualized Funding (IF) provides flexible, person-centred, self-directed payment options for arranging, managing, and paying for supports and services.
Understand CLBC Assessment Tools
CLBC uses different tools, including the Guide to Support Allocation and Request for Service Priority Tool, to make fair decisions about requests for service.
Understand CLBC Funding Decisions
Learn how CLBC gets its yearly budget, makes funding decisions and approves people’s funded-service requests.
Request a Review with the Complaints Process
If you have a concern, or disagree with a decision, CLBC offers an option to have a concern heard through the complaints resolution process.