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Your Main Contact: A CLBC Facilitator
Your main contact at CLBC will be a facilitator who can confirm if you are eligible and is part of a team that welcomes you to the organization.
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The Welcome and Planning Process
Once you have been confirmed eligible, a facilitator will provide information about CLBC and help you explore CLBC and community services that can support your goals.
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Attend the CLBC Welcome Workshop series
CLBC's series of four Welcome Workshops helps people learn about connecting to community, planning options, and how CLBC works.
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Connecting to Community Supports
CLBC can support you to find ways to share your strengths and connect with your community in ways that make sense for you.
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Requesting or Changing a CLBC Service
Learn about the steps for requesting CLBC services, or, if you are already receive services, learn about changing your current services.
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The Individualized Funding Option
Individualized Funding (IF) provides flexible, person-centred, self-directed payment options for arranging, managing, and paying for supports and services.
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Understand CLBC Assessment Tools
CLBC uses different tools, including the Guide to Support Allocation and Request for Service Priority Tool, to make fair decisions about requests for service.
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Understand CLBC Funding Decisions
Learn how CLBC gets its yearly budget, makes funding decisions and approves people’s funded-service requests.
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Request a Review with the Complaints Process
If you have a concern, or disagree with a decision, CLBC offers an option to have a concern heard through the complaints resolution process.
