What is a Record?
A record is any information that is collected or created using:
- Any written form (letters, reports, emails, or electronic messages such as text messages)
- Audio (sound recordings)
- Video (surveillance, photos, or movies)
- Information on cell phones
- Information on other digital formats, such as a USB stickUniversal Serial Bus – a small storage device also called a memory stick, flash drive, and thumb drive
Verbal exchanges should be conducted professionally and on a need-to-know basis. If the verbal exchange is used for decision-making, that information should be made into a written record.
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