Alternate format request and accessibility feedback online form

A symbol of a person inside a circle representing accessibility.Use this form to:

1. Request CLBC information in an alternate format (such as braille, different language)

2. Submit accessibility feedback about:

  • getting information from CLBC
  • visiting CLBC offices
  • talking with CLBC staff
  • working at CLBC
  • improving accessibility at CLBC

In this form, you can attach files to help explain your feedback or request. Attached files can be documents, video, audio and photos. If you use American Sign Language (ASL), you can attach a video of yourself using ASL.

Collection notice

All the questions in this form are optional. You can share as much or as little as you want.

If you request a CLBC staff member to contact you about your feedback, we will collect your name and contact information. Otherwise, you can complete and submit this form anonymously.

CLBC is collecting your personal information under Section 26(c) of the Freedom of Information and Protection of Privacy Act to help identify barriers and improve accessibility.

If you have any questions about this form, please email

Request alternative formats or share accessibility feedback

I am completing this form:
I am submitting:

Information regarding your request or feedback

If you are submitting an alternate format request, please provide us with the full document name(s) and the format or language you would like to receive.

If you are submitting accessibility feedback, please provide us with as much detail as possible about your experience.

If it helps to describe your experience, you can attach files like video, audio or photos to this form. Please do not include images or recordings of other people without their permission. You can send the following file formats: .mov, .m4a, .mp4, .mp3, .jpg, .png
Drop files here or
Max. file size: 64 MB.

    Contact Information

    If you are requesting a document in an alternate format, you must provide your name and contact information so we can send you the document.

    Contact information is optional if you are submitting accessibility feedback. Please include your contact information if you would like to be contacted by CLBC staff regarding your feedback.