CLBC policies guide our operations and provide information about how CLBC supports eligible individuals and families.
CLBC is accountable to the Province of BC, and our policies are directed and developed in accordance with both legislation and government expectations. The Community Living Authority Act sets out CLBC’s mandate and its accountability to government.
Our policies reflect broad service standards and policy direction set by the Minister of Social Development and Poverty Reduction through an annual Letter of Expectations. CLBC develops and implements policy in accordance with this direction.
CLBC policies are built on five key foundations:
- Citizenship in community
- Individuals come first
- Working together to build capacity
- A culture of change and learning
Read the CLBC’s Policy Foundations document.
In this section of the website you can read policies that explain how CLBC and its staff work with individuals and families to provide supports.
Click here to read other relevant policies, including Quality Assurance, Privacy and Organizational policies.