Interim Policy Guidance during COVID-19: To respond to changing needs during the COVID-19 pandemic, CLBC has developed interim guidance documents for temporary exceptions or updates to a number of policies for CLBC staff, individuals, families and service providers to follow. Click here to find all interim guidance documents. (The guidance documents are also posted with the relevant policies below).

CLBC policies guide our operations and provide information about how CLBC supports eligible individuals and families.

CLBC is accountable to the Province of BC, and our policies are directed and developed in accordance with both legislation and government expectations. The Community Living Authority Act sets out CLBC’s mandate and its accountability to government.

Our policies reflect broad service standards and policy direction set by the Minister of Social Development and Poverty Reduction through an annual Letter of Expectations. CLBC develops and implements policy in accordance with this direction.

CLBC policies are built on five key foundations:

  • Citizenship in community
  • Individuals come first
  • Working together to build capacity
  • A culture of change and learning
  • Accountability

Read the CLBC’s Policy Foundations document.

In this section of the website you can read policies that explain how CLBC and its staff work with individuals and families to provide supports.

Read other relevant policies here, including Quality Assurance, Privacy and Organizational policies.

​Behaviour Support and Safety Planning

CLBC-Contracted Home Sharing Providers Policies

Community Supports Policy

Core and Enhanced Individual and Family Support Policy

Eligibility Policy

Employment Policy

External Reviews Policy

Family Respite Policy

​Individual and Family Preference in Procurement

Individual Financial Payment Policy: Residential Services

Individualized Funding Policies and Supporting Documents

Legal Requirements Policy

L.I.F.E.-based Policy

Policy Development and Implementation Policy

Positive Behaviour Support: A Conversation with Dr. Pat Mirenda (Video Series)

Privacy of Personal Information

​Request for Service Policy

Resource Allocation Policy

Role of Formal and Informal Representatives

​Service Provision by Family Members Policy

Standards for the Coordination of Home Sharing Policy

Support and Planning Policy

Transition to Agency Coordinated Home Sharing Policy

Youth Transition Support Policy