CLBC’s policies guide our operations and provide information about how CLBC supports eligible individuals and families.
CLBC is accountable to the Province of BC, and our policies are directed and developed in accordance with both legislation and government expectations. The Community Living Authority Act sets out CLBC’s mandate and its accountability to government.
Our policies reflect broad service standards and policy direction set by the Minister of Social Development and Poverty Reduction through an annual Letter of Expectations. CLBC develops and implements policy in accordance with this direction.
CLBC policies are developed and implemented in accordance with the Foundational Policy Principles:
- Equity Approach
- Citizenship in Community
- Individual Self-Determination
- Commitment to Relations with Indigenous Peoples and Communities
- Working Together to Build Capacity
In this section of the website you can read policies that explain how CLBC and its staff work with service providers, community partners, and individuals and families to provide supports.
Read other relevant policies here, including Quality Assurance, Privacy and Organizational policies.