CLBC’s policies guide our operations and provide information about how CLBC supports eligible individuals and families.

CLBC is accountable to the Province of BC, and our policies are directed and developed in accordance with both legislation and government expectations. The Community Living Authority Act sets out CLBC’s mandate and its accountability to government.

Our policies reflect broad service standards and policy direction set by the Minister of Social Development and Poverty Reduction through an annual Letter of Expectations. CLBC develops and implements policy in accordance with this direction.

CLBC policies are developed and implemented in accordance with the Foundational Policy Principles:

  • Equity Approach
  • Citizenship in Community
  • Individual Self-Determination
  • Commitment to Relations with Indigenous Peoples and Communities
  • Working Together to Build Capacity
  • Accountability

Read the Policy Authority Policy here and the Policy Framework Policy here for more information.

In this section of the website you can read policies that explain how CLBC and its staff work with service providers, community partners, and individuals and families to provide supports.

Read other relevant policies here, including Quality Assurance, Privacy and Organizational policies.

Click here to find all COVID-19 interim guidance documents.

​Behaviour Support and Safety Planning

Community Supports Policy

Core and Enhanced Funding Policy

Cultural Safety Policy

Eligibility Policy

Employment Policy

External Reviews Policy

​Individual and Family Preference in Procurement

Individual and Family Wellness Policy

Individual Financial Contribution to Home Supports Policy

Individualized Funding Policies and Supporting Documents

Legal Requirements Policy

L.I.F.E. Service Policy

Policy Framework

Privacy of Personal Information

​Request for Service Policy

Resource Allocation Policy

Role of Formal and Informal Representatives

​Service Provision by Family Members Policy

Standards for the Coordination of Home Sharing Policy

Support and Planning Policy

Supports funded by CLBC

Transfer Policy

Youth Transition Support Policy