Occurrence based reports are submitted when something unusual happens within a service. These reports allow CLBC and the service provider to work together to resolve potential issues.

For Service Providers
- For Service Providers Overview
- Documents for Service Providers
- Behaviour Support
- CLBC’s Approach to On-Site Monitoring
- Compliance Auditing – Guidance for Service Providers
- Compliance Auditing – FAQs and Guidance for Person Centred Societies
- COVID-19 Service Level Offset Process
- Criminal Record Check Policy – Service Delivery
- Cultural Safety Policy
- Electronic Signature Process
- Funding for Municipal Pension Plan (MPP)
- Occurrence Based Report Forms
- Periodic Report Forms
- Service Level Reporting
- Terms & Conditions Documents
- Travel Reimbursement Information
- Home Sharing
- Person Centred Societies Policy and Contracting Framework
- Service Provider Privacy and Information Management Course
- Critical Incident Reporting
- RFQs
- Service Provider Resources
- Resolving a Dispute