National AccessAbility Week (May 31–June 6) is a time to celebrate accessibility, inclusion, and the important contributions of people with disabilities across Canada. This year’s theme, “Building a Strong, Accessible Canada,” calls on all of us—governments, businesses, organizations, and community members—to take meaningful action toward a barrier-free country.
At CLBC, we recognize and value the leadership of the people we serve in advancing accessibility and inclusion across B.C. and within our organization. Self-advocacy leaders play an important role in many areas of CLBC, helping to guide decisions, strengthen services, and shape priorities.
Click here to learn more about how self-advocate voices shape CLBC’s work.
Read on for the latest accessibility updates at CLBC—including new plain language infographics, ways to get involved, and how to share your feedback.
Requesting Support plain language infographics now available at all CLBC offices!
CLBC has published new, plain language infographics, designed to help individuals and families understand what to expect when requesting support from CLBC. The infographics were requested by and created in partnership with CLBC’s Accessibility Advisory Committee.
Leah Burnell, Facilitator and member of CLBC’s Accessibility Committee, helped shape the infographics, based on what she’s heard from families.
“Over the years, families have asked for a clear, visual way to understand how CLBC works. I’m excited to have an accessible resource they can follow along with when learning about CLBC planning and supports.”
The infographics were developed through a user-driven design process, that incorporated feedback from parents of individuals transitioning to CLBC services, self-advocates who use CLBC services and CLBC facilitators who guide families through processes.
Leah has now started distributing the infographics to families and individuals.
“The infographic is now part of my framework to have conversations with those new to CLBC. I love that it allows those who learn like me, either through visuals or reading, the opportunity to better understand and thus participate in the conversation. It also allows people to take something away after our conversations so they can review what was discussed and identify which part of the planning process they are in. I do believe the infographics have opened the door to further understanding, engagement and accessibility.”
The printed copies of the infographics are now available at all CLBC offices, and the digital versions can be found on our website:
- Requesting Support from CLBC infographic – Linear format
- Requesting Support from CLBC infographic – Visual format
About CLBC’s Accessibility Plan and Accessibility Committee
The Accessible British Columbia Act (2021) requires all government organizations, including CLBC, to identify, remove, and prevent barriers to accessibility for people with disabilities. To align with this law, CLBC has an:
- Accessibility Plan, that outlines actionable steps to address and prevent barriers over a three-year period (2023-2026). Read our Year 2 Report in Easy Read format here.
- Accessibility Committee, that plays a key role in advising on actions, reviewing feedback, and helping us measure progress.
Call for new members – coming soon!
We are looking for new members to join CLBC’s Accessibility Advisory Committee! In the coming months, a formal call out for new members will be shared. In the meantime, if you would like to learn more about the Committee, email: CLBC.Connect@gov.bc.ca.
Accessibility feedback helps CLBC remove barriers
CLBC is committed to receiving ongoing accessibility feedback from our employees, people we serve and our broader community. Visit the CLBC website for options for providing feedback, including online, in-person, by mail or by phone. Feedback received through this form helps us remove barriers and improve accessibility.