The Standards for Unaccredited Service Providers were retired on June 1, 2025, and replaced by the CLBC Service Standards and Expectations. If you have any questions, please contact your local CLBC office.

For Service Providers
- For Service Providers Overview
- Documents for Service Providers
- Behaviour Support
- CLBC’s Approach to On-Site Monitoring
- Compliance Auditing – Guidance for Service Providers
- Compliance Auditing – FAQs and Guidance for Person Centred Societies
- COVID-19 Service Level Offset Process
- Criminal Record Check Policy – Service Delivery
- Cultural Safety Policy
- Electronic Signature Process
- Funding for Municipal Pension Plan (MPP)
- Occurrence Based Report Forms
- Periodic Report Forms
- Service Level Reporting
- Terms & Conditions Documents
- Travel Reimbursement Information
- Home Sharing
- Person Centred Societies Policy and Contracting Framework
- Service Provider Privacy and Information Management Course
- Critical Incident Reporting
- RFQs
- Service Provider Resources
- Resolving a Dispute