Service Plans

Each year, CLBC publishes a three-year Service Plan that outlines strategic priorities and explains how goals and objectives will be measured.

Below you can find the current Service Plan, as well as past plans.

Read the 2025 Government Mandate Letter guiding CLBC’s future service plan.

2025-2028

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its twenty-first three-year Service Plan.


2024-2027

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its twentieth three-year Service Plan.


2023-2026

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its nineteenth three-year Service Plan.


2022-2025

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its eighteenth three-year Service Plan.


2021-2024

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its seventeenth three-year Service Plan.


2020-2023

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its sixteenth three-year Service Plan.


2019-2022

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its fifteenth three-year Service Plan.


2018-2021

As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its fourteenth three-year Service Plan.


2017-2020

September 11, 2017- As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its thirteenth three-year Service Plan.

February 21, 2017


2016-2019

February 16, 2016 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its twelfth three-year Service Plan.


2015-2018

February 17, 2015 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Mandate Letter, CLBC is pleased to present its eleventh three-year Service Plan.


2014-2017

February 18, 2014 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Letter of Expectations, CLBC is pleased to present its tenth three-year Service Plan.


2013-2016

June 27, 2013 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Letter of Expectations, CLBC is pleased to present its ninth three-year Service Plan.

February 19, 2013


2012-2015

February 21, 2012 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Government’s Letter of Expectations, CLBC is pleased to present its eighth three-year Service Plan.


2011-2014

February 15, 2011 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its seventh three-year Service Plan.


2010-2013

March 2, 2010 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its sixth three-year Service Plan.


2009-2012

September 1, 2009

February 17, 2009 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its fifth three-year Service Plan.


2008-2011

February 19, 2008 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its fourth three-year Service Plan.


2007-2010

February 20, 2007 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its third three-year Service Plan.


2006-2009

February 21, 2006 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its second three-year Service Plan.


2005-2008

September 2005 – As a part of Community Living BC’s requirements under the Crown Agency Accountability System and as stated in the Shareholder’s Letter of Expectations, CLBC is pleased to present its first three-year Service Plan.