Terms & Conditions Documents

The terms and conditions establish the contractual relationship between CLBC and its service providers and, taken together with service specific contractual documents, set out the formal legal relationship between the parties.

The Service Terms and Conditions found here are effective June 1, 2025.

For service provider contract periods before June 1, 2025:

  • CLBC will not seek reimbursement for its audit and review costs under section 9.4 of the Terms and Conditions, and
  • CLBC will not seek repayment for supervision and administration services under section 6 of the Terms and Conditions.

CLBC will continue to audit service providers’ funding, including supervision and administration funding, for contract periods before and after June 1, 2025, in the normal course.

CLBC will continue to require repayment as otherwise permitted by the Terms and Conditions (such as service level under delivery and cost estimates), where audit results support such action.


Archived Terms & Conditions

The following Terms and Conditions were in effect July 1, 2024 to May 31, 2025:

The following Terms and Conditions were in effect May 1, 2022 to June 30, 2024:

The following Terms and Conditions were in effect January 1, 2019 to June 30, 2024:

The following Terms and Conditions were in effect January 1, 2019 to April 30, 2022:

The following Terms and Conditions were in effect July 1, 2018 to December 31, 2018:

The following Terms and Conditions were in effect June 15, 2011 to June 30, 2018: